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PRODUCTS & ORDERS

Support shoppers from discovery to delivery.

Help online stores improve customer support and order management.

01 / THE CHALLENGE

Problems we help solve.

  • Repeated product and delivery questions
  • Support teams switching between systems
  • Inconsistent follow-up after inquiries
02 / THE AUTOMATION

Built around your workflow.

  • AI customer support chatbot
  • Product recommendations
  • Order tracking through authorized integrations
  • Customer inquiry management
  • Abandoned-cart reminders with appropriate consent
  • Automated follow-up emails
FROM QUESTION TO NEXT STEP

A realistic example workflow.

  1. 01

    Verify the customer’s identity using the store’s approved process.

  2. 02

    Retrieve only their order status through an authorized integration.

  3. 03

    Explain the status and hand exceptions to the support team.

POTENTIAL BENEFITS

A clearer way to work.

  • Consistent order-status responses
  • Relevant discovery from your product catalogue
  • Better continuity between automated and human support

Results depend on your processes, data and integrations. No particular savings or outcome is guaranteed.

SCOPE BEFORE COMMITMENT

A package that fits.

Starter AI: $150 setup + $25/month.
Business AI: $300 setup + $50/month.
Enterprise AI: starting at $500 setup + $75/month.

Final pricing depends on the complexity of the automation. Hosting, AI API usage, third-party subscriptions and additional development may cost extra.

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Connected with care.

Order information requires identity checks and authorized access. Marketing reminders require appropriate consent. Integrations require authorized access and implementation. These examples are not live connections or client case studies.

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